Frequently Asked Questions about Home Care Services
Q: What is home care and how do I know if I’m covered for services?
A: Home Care is the provision of skilled and non-skilled care provided in the comfort of your own home.
Q: Who sets this up for me?
A: Anyone can start this process. The client or a family member can make the initial phone call. A nurse or a social worker at the hospital can also phone.
Q: What kind of services can I expect?
A: Services through the Lutheran Care Network, for example, include a broad spectrum of care utilizing a variety payer sources. The licensed Home Care division uses private pay and Long Term Care Insurance.
Services can include care from Home Health Aides, Personal Care Aides, Housekeepers, Homemakers, Live-Ins, Companions (either at home or to residents of skilled nursing care centers)
Services can include, and aren’t limited to:
Both short-term and long-term help for clients with disabilities, chronic illnesses, recovering from surgery, rehabilitating from injury, just home from the hospital, and more.
• Physical, Occupational and Respiratory Therapy
• Medical Social Work
• Nutritional Counseling
• Assistance with Grooming
• Medication Reminders
• Shopping and Errands
• Transportation to Doctor Appointments
• Light Housekeeping
Q: Who will I speak to when I call?
A: A nurse will usually take down your health and insurance information. He/she will assess the health care needs and schedule a home visit for a history and physical and to further assess what you might benefit from in the home. The nurse will communicate with the doctor about your health care and home care needs. If you have Long Term Care Insurance, that information will be communicated to the insurance company with your permission to try to set up the home care that you need.
We’re here to help. If you need more information, call 631-421-2857 or email info@TLCN.org